078 - Tourist Assistance Hotline
What does this service provide?
A line that provides information, guidance, advice and support to any situation that the tourist visiting Baja California may need, it operates 7 days a week, 24 hours a day. Access is via cell phones, conventional or public phone throughout the whole State.
How does it work?
It is a call center operation, served by bilingual staff, highly qualified that provide a service that supports their performance by using the latest technology in communications.
It consists of 12 call protocols for assistance and 5 protocols for emergency situations. Which guarantee an effective coordination with the command centers 066 (the equivalent of 911 in the U.S.), with state coverage to attend any emergency situation.
Services provided:
- Tourist information through out 8 national and international lines which work 7 days a week from 7:00 AM a 7:00 PM.
CITY |
800 NATIONAL |
800 INTERNATIONAL |
| TIJUANA | 1-800-028-0888 | 1-888-775-2417 |
| ROSARITO | 1-800-027-3137 | 1-800-962-BAJA |
| ENSENADA | 1-800-025-3991 | 1-800-310-9687 |
| MEXICALI | 1-800-025-5887 | 1-888-342-7323 |
- Assistance during your stay at Baja California dialing 078.
Other emergency numbers
 |
Emergencies - 066 |
 |
Tijuana Firefighters - (664)685-5556 | |
|---|---|---|---|---|
 |
CESPT - 073 |
 |
CFE - 071 | |
 |
PGR - (664) 633-6800 |
 |
PROFECO - 01 800 468 8722 | |
 |
Mexican Red Cross - 066 |
 |
Hospital General de Tijuana - (664)684-0922 | |
 |
IMSS - (664)629-6345 al 47 |
 |
ISSSTE - (664)681-4741 al 44 |